Alaska Airlines CEO says the company found loose bolts on several Boeing Max 9 planes


Alaska Airlines CEO Ben Minicucci revealed that the carrier found “some loose bolts on several Boeing 737 MAX 9 aircraft” in an interview with NBC Nightly News with Lester Holt scheduled to air Tuesday.

It’s the CEO’s first interview since then A door plug went off on one of its Max 9 planes from the side of the fuselage just a few minutes into the flight from Portland, Oregon, to Ontario, California, forcing the pilot to make an emergency landing.

“I’m beyond frustrated and disappointed. I’m angry. This happened to Alaska Airlines. It happened to our guests and it happened to our people,” Minicucci said, according to excerpts released before the interview aired.

He added that the company is adding additional supervision to the aircraft manufacturer’s production line. US Federal Aviation Administration Airlines urged on Sunday To inspect the so-called door seals on an earlier version of the Boeing 737 aircraft. After recent inspections of the latest Max 9s, United Airlines Alaska Airlines found loose screws.

NBC asked Minicucci whether Boeing has a quality control problem that extends beyond a single plane.

“I think that’s the issue here, which is what Boeing is going to do differently in its quality program, to make sure that when we get an airplane, it’s at the highest level of excellence and that’s what needs to be different going forward,” he said.

Angolan Armed Forces I opened an official investigation In quality control at Boeing about two weeks ago. The agency said it continued to review data collected from inspections of 40 sample aircraft as it considers how to determine whether planes are safe to fly again.

Minicucci noted in the interview that inspections take about 10 hours per door.

“We have failed our airline customers and are deeply sorry for the significant disruption they, their employees and their passengers have experienced,” Stan Deal, CEO of Boeing Commercial Airplanes, said in a statement. We are taking action on a comprehensive plan to safely return these aircraft to service and to improve quality and delivery performance. We will follow the FAA’s lead and support our customers every step of the way.

The CEO of United Airlines, one of the biggest buyers of Boeing planes, too Express frustration with a company.

“I’m disappointed because…this is what keeps happening at Boeing. This is not new,” United CEO Scott Kirby said in an interview Tuesday on CNBC. “We need Boeing to succeed. But they faced these ongoing manufacturing challenges. They need to take action here.”

CNN’s Chris Isidore, Gregory Wallace and Hanna Ziyadi contributed to this report.

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